Ling - Language Lessons 4+

I’ve been using Ling for close to a month now and it’s easily my favorite language learning software. About 2 weeks ago I ran in to an issue with my app not working properly. Whenever I go through a lesson one of the questions will not load and I can’t finish the lesson. This has halted my learning experience completely. I have no way to track my progress or even finish a lesson properly. I’ve tried both apps, 2 different phones, 2 different iOS versions, and an iPad with all the same results. I even made a new account and got the same issue. I’ve worked with support but they haven’t been much help. So until the app is fixed I can’t do anything. The web version does not work either. I’m really holding out for Ling because I like it so much better than the others. But if I can’t use it I’ll have to look elsewhere.

Edit. I can’t blame the developer for something that’s happening only to my devices. So I raised my rating to reflect my experience when the app works for me.

Dear Nick, Thank you so much for sharing your feedback with us and we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at support@simyasolutions.com. We will help you at the earliest.We would really appreciate it if you could increase the rating for our effort.

I was really excited to see that Ling offered Slovenian, which is a small language not available in most other formats. I had learned a very small amount already, and I quickly realized that while the written words for boy and girl, for instance, were the words I knew, the spoken words did not match. Turns out there are a couple of different ways to say girl and boy in Slovenian, and one way was used for the written word and the other for the spoken words. Slovenian pronunciation is already difficult for an English speaker; someone trying to match the spoken and written words would have no chance. I used the error-marking capability to mark these and other errors, but there were so many I finally gave up.

To their credit, when I reached out to Ling, they were really nice and very responsive, which is why they have a couple of stars. But to release a language, not as a beta but as something you pay for, when it has so clearly not been vetted at a very basic level, is really irresponsible. A gain, these were very basic errors on simple words that started at the beginning of the lessons. I just logged on to see if they’d been corrected, but they haven’t.

If you want me to help test a language, that’s one thing. But I decided to pay for a year, so ai think that was $60 I can’t get back. I’ve given them opportunities to fix the errors; time to delete the app and cut my losses.

Hi! I’m disappointed to hear that you didn’t enjoy Ling as much as we had hoped. I regret that our app didn’t meet your expectations and that you didn’t find it helpful or fun. I know how important it is to have a good app that can help you learn a new language in a simple and engaging way. We’re always working hard to improve our app and add more languages and features, like our various language games, to help our community of learners learn something new every day. I want to make sure that you have the best possible app for your language learning goals and that you can have fun while learning, and that is why I am glad to announce we have made a number of improvements with our newest version of the app and I would love for you to try it again and please email me back with your honest feedback at support@ling-app.com and tell me what we can do to make your language learning journey more enjoyable. I value your opinion, and I hope you’ll try our app again soon. Cheers! Nick

I downloaded Ling because it was the only app available with an Albanian course. That being said, my review is solely based on my experience with the Albanian course on Ling. The course is organized in a very strange manner and is riddled with an extreme number of errors. For instance, it tells you how the compound letter ‘gj’ sounds (like the ‘dj’ sound in jeans) and then gives an example word of xhep, which doesn’t have ‘gj’ in it at all. This type of error is commonplace throughout the lessons. The course starts by teaching you the words for boy, girl, man, and woman, which is sensible and similar to many other language courses. However, it then proceeds to teach you the words for twenty five, twelve, fourteen, and forty. How that random collection of numbers ever made sense enough to be approved and published is beyond me. The entire course needs to be edited and rearranged to make it even somewhat functional. One additional note, when I downloaded the app it said there was a free one week trial. However, when I downloaded the app it immediately charged me for a one year subscription. I would gladly pay for the subscription anyway, as I need to learn Albanian, but the way I was charged was dishonest at best. Moreover, with the current state of the Albanian course, I feel like I’m getting very little for the money. As the title of the review states, for me this has been a sincerely disappointing experience.

Hi there,

We would like to apologize for the poor experience you have had with us.

Regarding this matter, could you contact our customer support team for a solution? Please email us at support@ling-app.com

Thank you for your support.